Because of the Coronavirus public health crisis, there have been some temporary changes to the asylum and immigration process.
This page was last updated on 7 June (Reporting section).
Contents of this page
- Asylum screening interviews
- Asylum substantive interviews
- Further submissions (fresh claims)
- Asylum support (housing, financial support)
See also sections below that apply to all asylum and immigration applicants: appeals, reporting, detention.
Asylum screening interview
The Home Office are still registering asylum claims.
If people do not claim asylum at the port of entry, screening interviews usually take place at the Asylum Intake Unit in Croydon (south London).
In response to the Covid-19 crisis, the Home Office are now also doing some asylum screening interviews in Glasgow, Belfast (which was already a screening interview location if you arrived to the UK in Northern Ireland), Liverpool, Leeds, Solihull and Cardiff.
If you are in Belfast, the Home Office recommend contacting Migrant Help to arrange an appointment with Bryson Asylum Services.
In all other locations, the Home Office recommend first phoning the Asylum Intake Unit on 0300 123 4193 and you will be advised where you should attend your screening interview.
As before the crisis, it is possible to register your asylum claim without phoning for an appointment first, if you are street homeless (you have nowhere to stay and would otherwise have to sleep on the streets) or in some other circumstances of vulnerability. However, the Home Office strongly recommends calling the Asylum Intake Unit appointment line on 0300 123 4193 first to find out where you should travel to.
Substantive (big) asylum interview
The Home Office paused face-to-face interviews at the start of the lockdown, but have now (since July) begun doing some substantive asylum interviews by video call. The Home Office were already using video link for some asylum interviews prior to the Coronavirus crisis.
If you are told you have an interview, you will be told to attend a Home Office or partner organisation location in person, but then the interview itself will most likely be by video (you won’t be in the same room as the interviewer).
There are currently very long delays for many people waiting for their asylum substantive interview. Watch our video here to find out more.
Further submissions (fresh claims)
Previously, most people who wanted to submit further evidence to be considered as a fresh claim (read more in the Right to Remain Toolkit here) had to go and do this in person in Liverpool.
This requirement has been stopped for now – there are no face-to-face appointments in Liverpool taking place.
You can submit further evidence by post or email.
The Home Office prefer evidence to be sent by email but this will not be possible for everyone.
Remember if you are sending it yourself (without the help of a lawyer), you will need to explain who you are, and what the evidence is, and how it amounts to a fresh claim – do not just send the evidence without explanation.
The details for sending the evidence are:
Refused Case Management Further Submissions Unit
The Capital Building
Old Hall Street
You do not need to contact the Further Submissions Unit by telephone first – you can just email your evidence, along with a completed further submissions form. For an explanation of the questions the form asks, see the Right to Remain Toolkit section on fresh claims.
The maximum size of attachment (the documents you are sending) to the email is 20MB, you can send multiple emails if you will go over this amount. It would be useful to connect the multiple emails by saying in the email, for example “this is email 1 of 5”; “this is email 2 of 5.”
If you want to know about the progress of a fresh claim/further submissions you have already submitted, you can email the Home Office at email@example.com
During the Covid lockdowns, the Home Office had paused evictions from asylum accommodation. On 23 April 2021, the Home Office announced that they would reviewing and processing cases for possible cessation of Home Office support when people are appeal rights exhausted “with immediate effect”. However, a legal challenge to the Home Office’s “cessation policy” means that the Home Office has withdrawn its evictions policy and it will be reconsidered if further lockdown restrictions are relaxed on 21 June.
Read more about asylum support in our guide to the asylum process here.
The Home Office position on visas was that if you had “a visa or leave that was due to expire between the 24 January 2020 and 31 August 2020, you’ll be able to stay within the UK to 31 August 2020.”
Now that time has passed, there is no general extension of visas, but it is possible to make an individual request to be able to stay for longer. See the Home Office guidance here.
If you are on a spouse visa with a minimum income requirement (read more about that here), and have experienced a loss of income due to coronavirus, the Home Office will “consider employment income for the period immediately before the loss of income, provided the minimum income requirement was met for at least 6 months immediately before the date the income was lost. The Home Office also announced that if your salary was reduced because you were furloughed, they will take account of your income as though you’re earning 100% of your salary. This applied to 31 May 2021. Read the Home Office guidance here.
For more information on more technical immigration matters such as visas, see the Free Movement blog post here.
Face-to-face appeal hearings were suspended during the lockdown but most courts and tribunals buildings are now open in line with public health advice. Some hearings may still be held remotely (by video link).
If you had a hearing that was cancelled during the lockdown, the Tribunal should be in touch with you about what is happening (or you can contact them if you haven’t heard anything). You should only attend a Tribunal if you have had confirmation from them that you are having a face-to-face hearing. You should not go in person if you (or anyone accompanying you) has tested positive for Coronavirus or if you are showing symptoms. Contact the Tribunal in those circumstances to see if you are able to go ahead without attending in person.
You can find the current status and contact details of courts and tribunals using the court and tribunal finder service (type in, for example, the town/city where your hearing was due or is due to take place) here.
Reporting to the Home Office
Reporting to the Home Office was paused for several months during the first (March 2020) lockdown.
Some reporting centres have now re-opened and some people are being asked to report. This remains the Home Office position during the January 2021 lockdown.
You may wish to make sure the Home Office has the correct mobile number for you if you are worried about missing a message about reporting. You can also find email addresses for all the reporting centres on the Home Office website here.
Now that the lockdown measures are relaxing, the Home Office are likely to start to ask people to report again.
Migrants Organise have produced a checklist to help you see if your reporting requirements are appropriate to your situation. If the requirements aren’t appropriate, you may be able to challenge them. They have also produced a longer guide for advisers/caseworkers who are supporting people with reporting requirements. You can find the resources here.
Although less people are being detained the Covid crisis, some people are still being detained (and forced removals/deportations are continuing, although are being disrupted by border closures and travel bans).
Detention centres are closed to visitors, apart from in exceptional circumstances.
Thank you to everyone leaving questions and comments below. Please note we will only publish questions if we have a definite answer we can give. We can only provide general information about the asylum and immigration process, and actions that can generally help people – we cannot provide any legal advice. We will not publish comments/questions if they include any identifying details such as full name, date of birth, detailed case history.
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