A new law called The Illegal Migration Act 2023 has recently come into force. The Act has brought about significant changes to the UK asylum and immigration system for people who arrive in the UK on or after 20 July 2023. We are in the process of updating the Toolkit to reflect these developments. For now, please be aware that some of the information in the Toolkit may be out-of-date for people who arrived in the UK after that date. To stay up to date with any changes to the Toolkit, please sign up to our newsletter here.

Last updated: 14 December 2022

two people standing together looking at a big diagram of a stage of the legal process

Read this page to find out more about the difference between legal advice and legal support

Only people accredited (this means licensed) with a regulatory body such as the Office of the Immigration Services Commissioner (OISC) can give legal advice in asylum or immigration cases.

However, there are lots of things that friends or supporters can do to help someone with their legal case without providing legal advice. We call this help “legal support”.

This page has been written to help people who want to provide legal support around asylum / immigration processes do so safely and without stepping into providing legal advice.

What is legal advice?

Legal advice can be defined as the application of legal rules and principles to a specific set of facts that proposes a course of action. Legal advice is specific, direct, and proposes a course of action.

If you are not qualified to give legal advice, you can still share legal information. Legal information is factual, generic and does not address any one particular cause of action. For example, the information in this Toolkit. 

Providing legal information about the asylum and immigration systems is one form of legal support. This could be explaining how the asylum and immigration system works, what the most recent country guidance case on a certain country is, or explaining what an “injunction” is. This is not providing legal advice; it is sharing information.

If you aren’t a legal professional, you may not have the necessary up-to-date knowledge to provide correct advice. Wrong advice can be worse than no advice.

Even if the advice you are giving does not fall into the category of “legal advice”, remember that the person seeking the right to remain should be making all the decisions for themselves. Even if someone asks for your advice, try not to tell them what to do but instead give information about their options. You can give information about the benefits and risks of the various options, and then support them in making the decision themselves.

ACTION SECTION (examples of legal support)

There are many things that people can do to provide legal support without giving legal advice. You can:

  • provide general legal information (you can use our guide – this Toolkit – to do this)
  • before somebody applies for asylum or immigration status, or while they are going through the process, you can sit down with them to go through the different stages and what can happen at each stage. You may want to use our Toolkit, materials available online, or your own personal or professional experience.
  • Collect and/or research evidence on a country of origin or particular situation of the person you are supporting
  • use your contacts to ask an expert to write a report to support the legal case
  • help gather useful letters for the case – this might be from a school, Social Services, medical or mental health professionals, community groups. To learn more about writing support letters, read our Legal Updates blog post here
  • read someone’s Home Office refusal letter or court judgment and point out which parts of their story are being doubted
  • find other case law or guidelines that these documents refer to
  • explain the meaning of technical terms in legal documents
  • type up what someone wants to say in response to a Home Office refusal, or other negative decision, especially if they find written English difficult
  • help someone talk to their lawyer or legal representative if they are not comfortable doing this themselves – make sure you have their consent (this means permission) to do so.

  • help someone prepare for an asylum interview, asylum/human rights appeal, or judicial review hearing. This may be by providing emotional support, practical information about where they have to go and how to get there, explaining the lay-out and personnel of the court, or listening to someone give their testimony so that the first time they do this is not in a hostile setting
  • help someone prepare a plan for in case they are detained, and agree a plan of action for if they are detained.
  • visit someone if they are detained.

You will find more information about all of these actions as you go through this guide.

To learn more about legal support, read our Legal Update blog post on this topic.